IT Operations Management
ServiceNow

 ITOM

IT Operation Management

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Companies continue to invest in IT operations management products, but disruptions to IT services continue to affect the area’s bottom line and reputation. With ServiceNow®, you eliminate disruptions by proactively identifying problems with current and future services. It immediately detects service outages and automates their remediation. Reduces events by more than 99% and disruptions by 80% like customers who already use ServiceNow®.
IT Operations Management Video
Move all your IT operations to a platform that works intelligently.
Gain visibility into your IT operations and manage the state of your physical and cloud servers quickly.
See the health and performance of your network devices.
Quickly identify which device is having a problem and resolve it instantly.
Review infrastructure and operational data to determine root cause and find the best solution.

Improve visibility of IT resources

Have complete visibility of all IT resources and operations. See which servers are connected and which ones depend on each other, avoiding and solving future problems.

Manage the status of your servers

Maintain the health of your servers. Solve problems before they affect your operations, find preventive solutions to the most common problems using predictive intelligence.

Optimize service delivery and spending

Increase the efficiency and agility of your IT operations. Access your resources within the cloud. Take control of your servers and manage the expense of each of them.

Improve visibility of IT resources

Have complete visibility of all IT resources and operations. See which servers are connected and which ones depend on each other, avoiding and solving future problems.

Manage the status of your servers

Maintain the health of your servers. Solve problems before they affect your operations, find preventive solutions to the most common problems using predictive intelligence.

Optimize service delivery and spending

Increase the efficiency and agility of your IT operations. Access your resources within the cloud. Take control of your servers and manage the expense of each of them.

ServiceNow® Customer Success Stories

TransAlta transforms employee experience and maximizes IT service visibility
Transalta Video
TransAlta
Customer
TransAlta
Headquarters
Calgary, Alberta, Canada
Industry
Energy and Utilities
Employees
1,000 to 5,000

8

Key modules implemented in 7 months

80%

In reduction of interruptions

Increased

Visibility into IT server status

We ended up fixing the same types of incidents over and over again because we weren’t collecting the data that we needed for effective problem management, ServiceNow® has given us back control of our help desk”
Jamie Duncalf
TransAlta IT Operations Manager
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