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Would you like to reduce the response time of incidents within your company?
Do you want to increase the productivity of your staff and reduce the number of interactions with your help desk?
Do you also want automated responses to incidents or questions from your staff?
Do you have visibility of your infrastructure in real time?
Do you know what services live in it? Would you like to be able to consolidate and manage all the events of your infrastructure in a single tool?
Do you want to connect to different tools to have an automated process when you request a service?
Do you take less than 1 hour to solve your customers’ problems?
Do your customers have visibility of the status of their tickets in a portal accessible at anytime and anywhere?
Does your Customer Service area have good communication with other areas to quickly resolve a case?
Do you know the satisfaction of your customers?
Would you like your staff to be able to request their vacations through a platform?
Do you have an onboarding process that lasts less than 1 day?
Do you want to guarantee that an employee’s discharge follows the company’s compliance processes on all occasions?
Do you have a portal for your employees on resolving payroll cases?
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HandCloud BOOST
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