Human Resources
ServiceNow

HR-Icon HRSD

Human Resources Service Delivery

Put service at the heart of your business.

Your company’s staff today expects quality service experiences at the customer level. But human resources is too busy answering your staff’s repetitive questions manually, leading to long resolution times and frustrated staff.

Human Resources Video
With ServiceNow®, you can make it easier for your staff to get a fast, personalized service across the enterprise.

Your team’s productivity and satisfaction will increase, as will the reputation and efficiency of your human resources area.

Your company will be able to offer excellent employee experiences.

Discover the power of the platform and give them the experience of a modern service they deserve.

Have a single point of access for efficient and personalized human resources services.

Simplify access to services

Increase satisfaction by making it easier for your employees to get the HR services they need from a single point of access.

Improve productivity

Use fewer resources to serve more employees by minimizing repetitive tasks with automated workflows and case management.

Streamline employee transition

Manage the employee lifecycle, such as onboarding and offboarding. Workflows increase efficiency and give complete visibility into the entire process.

Optimize service delivery

Improve staff efficiency and service delivery with a clear view of the details surrounding employee requests.

Simplify access to services

Increase satisfaction by making it easier for your employees to get the HR services they need from a single point of access.

Streamline employee transition

Manage the employee lifecycle, such as onboarding and offboarding. Workflows increase efficiency and give complete visibility into the entire process.

Improve productivity

Use fewer resources to serve more employees by minimizing repetitive tasks with automated workflows and case management.

Optimize service delivery

Improve staff efficiency and service delivery with a clear view of the details surrounding employee requests.

ServiceNow® Customer Success Stories

New Overstock.com employees start working with ServiceNow® and Workday.

Overstock Video
Overstock

Customer

Overstock.com

Headquarters

Salt Lake City, Utah, USA

Industry

Retail / Consumer

Employees

1,000 to 5,000

1000

Days recovered in lost productivity

Reduced

60 to 80 incorporation interactions to less than 8

115

Automated incorporation tasks.

On average, new employees wasted three days waiting for everything they needed, with the number of people we hired, we were losing 1,000 days of productivity each year”

Brian Wagstaff

Director of Technology Services at Overstock.com.

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