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COVID-19, Crisis Management, News, Practical Advice, ServiceNow, Technology

ServiceNow support for your response to COVID-19

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March 25, 2020
ServiceNow has thought about its customers and decided to launch new applications and resources free of charge to help businesses, employees and government agencies manage the specific challenges presented by the COVID-19 pandemic, and is committed to partnering with organizations for business continuity in times of crisis.

These four applications will enable businesses to activate their response to the challenges presented by the COVID-19 pandemic:

Emergency Response Operations



Optimizes staff and resources to assist the emergency response of public agencies and other organizations.

Emergency Outreach



Distribute information and confirm employee security and location via email or a mobile application.

Emergency Self Report



Allows employees to report their illnesses and their ability to return, and initiates workflows to help managers respond.

Emergency Exposure Management



Identifies and manages the risk of exposure when an employee is diagnosed with an illness.


With these applications, ServiceNow is committed to helping you continue to operate effectively and implement critical workflows during the COVID 19 crisis, and offers additional support, including:

• The commitment to maintain nearly 100% uptime for ServiceNow instances

• Community support to enable you to interact with other users

• A suggestion portal where you can propose ideas for new applications or features


Learn more about how this valuable applications can help you in this time of crisis without any cost in our next Webinar, REGISTER HERE.



Source: https://www.servicenow.com/solutions/crisis-management.html

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