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ITSM Platforms gain Artificial Intelligence
March 6, 2020
AI will become an integral part of IT service management and related tools. ServiceNow is incorporating several tools for Artificial Intelligence, based on that predictive analytics for IT issues is a big part of the strategy for all ITSM vendors. In this article there is a look to the different tools that ServiceNow acquired with the intent of strengthening the platform and extend its core.
To know more click here
https://www.informationweek.com/strategic-cio/it-strategy/itsm-platforms-gain-artificial-intelligence/d/d-id/1336981
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